When can I expect delivery of my order?
We package and ship your order as quickly as possible, normally within one to three business days. Shipping may be delayed if your order is placed over a holiday or weekend.
Please note: Our online and mail order department is closed Tuesday's during winter hours (between Labor Day and Memorial Day).
Do you need a rush order?
If you need your order shipped ASAP, i.e. in time for a gift, class, or other special occasion, please add that information in the comment section or send us a separate email (firstname.lastname@example.org) or call us (360-289-7917). This will enable us to give your order priority attention.
We can ship USPS expedited overnight or next day by special request if you notify us by 11:00 AM Pacific Standard Time. There is an additional $5.00 charge to handle expedited orders.
How is my order shipped?
Our shipping is via USPS First Class or Priority Mail. We do not use UPS or Fed Ex for shipping.
Please note: We are NOT set up for international shipping at this time.
What is my shipping charge?
Our shipping charges include both shipping and handling costs. Some of the costs directly associated with shipping orders in a timely and cost-effective manner include: postage fees; envelopes; boxes; packing materials; tape; labels; equipment necessary for processing your order (scales, software, dedicated printers, etc.); and, labor to process and package your order. Our estimated shipping and handling charges are based on the total amount of the order, as follows:
| ORDER AMOUNT
|$0.01 - $10.00
|$10.01 - $20.00
|$20.01 - $30.00
|$30.01 - $40.00
|$40.01 - $49.99
|$50.00 - $60.00
|$60.01 - $70.00
|$70.01 - $80.00
|$80.01 - $99.99
|$100 and over
We know that shipping charges are a concern to everyone, and we promise to keep the costs as low as possible and still cover our shipping and handling costs. If your order is very small/light, or overly heavy, you may receive a PayPal invoice for a refund or additional freight charges, respectively.
Orders placed from within the state of Washington will have sales tax added at the percentage rate of where the customer resides (Washington Destination Sales Tax: http://dor.wa.gov/Content/FindTaxesAndRates/RetailSalesTax/DestinationBased/). The State of Washington requires that we also charge sales tax on shipping and handling fees. Sales tax is not added for orders shipping outside the State of Washington.
What about out of stock or back orders?
We may or may not fulfill out of stock orders, depending on the item ordered. Please call us to confirm the order (360-289-7917).
Do you ship internationally?
We ship only to the U.S. and it's territories, and do not ship internationally.
E-Mail and Spam filtering:
If you are using any email or spam filtering, please add our email address (email@example.com) to your address book so we can send you notification regarding your order.
We accept VISA, MasterCard and PayPal for payment processing on our secure shopping cart service. We never sell, give away, or share any of your information.