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Store Policies

Shopping online with us is quick and easy, as well as secure and safe for credit card use. Below, we've included answers to frequently asked questions (FAQs) about our shipping and returns policies. We want you to be 100% satisfied shopping with us. If there is anything we can do to make your shopping experience more enjoyable, please let us know!

 

Phone Orders

For those of you who prefer to purchase offline, we will gladly process your order by  phone using your credit or debit card. 
Please call (360) 289-7917, 
Please email gail@beachtymequilts.com with any questions

Shipping Frequently Asked Questions


When can I expect delivery of my order?
We package and ship your order as quickly as possible, normally within one to three business days. Shipping may be delayed if your order is placed over a holiday or weekend. 
How is my order shipped?
Our shipping is via USPS Priority or Flat Rate Mail. We do not use UPS or Fed Ex for shipping.
Please note:
 We are NOT set up for international shipping at this time.


What is my shipping charge?
Our shipping charges include both shipping and handling costs. Some of the costs directly associated with shipping orders in a timely and cost-effective manner include: postage fees; envelopes; boxes; packing materials; tape; labels; equipment necessary for processing your order (scales, software, dedicated printers, etc.); and, labor to process and package your order. Our estimated shipping and handling charges are based on the total amount of the order, as follows:

   ORDER AMOUNT        ESTIMATED
  SHIPPING CHARGE   
$0.01 - $15.00 $6.25
$15.01- $30.00 $8.75
$30.01 - $100.00 $9.40
100.01- $125.00 $13.50
125.01-and up $13.50
   
   

We know that shipping charges are a concern to everyone, and we promise to keep the costs as low as possible and still cover our shipping and handling costs. If your order is very small/light, or overly heavy, you may receive a PayPal invoice for a refund or additional freight charges, respectively.  

Sales Tax:
Orders placed from within the state of Washington will have sales tax added at the percentage rate of where the customer resides (Washington Destination Sales Tax: http://dor.wa.gov/Content/FindTaxesAndRates/RetailSalesTax/DestinationBased/). The State of Washington requires that we also charge sales tax on shipping and handling fees. Sales tax is not added for orders shipping outside the State of Washington. 

Do you ship internationally?
We ship only to the U.S. and it's territories, and do not ship internationally.

E-Mail and Spam filtering:
If you are using any email or spam filtering, please add our email address (gail@beachtymequilts.com) to your address book so we can send you notification regarding your order.

Payment options:
We accept VISA, MasterCard , and all other major credit cards as well as PayPal for payment processing on our secure shopping cart service. We never sell, give away, or share any of your information.

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Returns & Refunds Policy


We do not normally accept exchanges, returns, or give refunds unless the product is sent to you with a manufacturer's flaw. In some cases, depending on the circumstances, we may allow you to return the item for store credit or refund. Please contact us (360-289-7917) for authorization prior to returning any item. See details in Return Policy Requirements below.

Return Policies:
  1. Please do not return items without prior authorization.
  2. If you return items without our approval, they will be sent back to you and you will not receive a refund. 
  3. Requests for exchange or refund must be received within 7 days of the customers receipt of the order.
  4. All items must be returned in their original state. Fabrics may not be cut, dyed, washed, sewn, or otherwise altered.
  5. We do not accept return of patterns or books due to copyright law.
  6. We do not accept returns from items purchased in our retail store.
  7. Shipping & handling charges are not included in refunds.
  8. All returns are the responsibility of the buyer unless otherwise noted.
  9. Include a copy of the sales order indicating the items being returned with your request for refund or exchange.